**NEW FOR 2017**
July 14, 2017 | 9:00am-12:00pm | 3.0 NFR points
$207.00 Only $130.00 (when logged in) thanks to the support of our partners and funders
This class helps you understand how you interact with others during stressful situations, covering active and passive means of responding to conflict in both constructive and destructive manners.
You’ll complete a short online assessment before class so we can focus on discussion and interactive exercises to understand your results. You’ll leave class with a better understanding of 9 different triggers that can set you up for not being the best version of you, improved conflict management skills, and a planned course of action when conflict arises.
The Conflict Dynamics Profile (CDP), designed by Eckerd College, is unlike any other assessment tool in that it focuses specifically on conflict behaviors, rather than styles. It helps individuals and teams understand how they respond to conflict, what triggers can escalate conflict, and how to manage conflict more effectively.
Individuals at all levels of your organization can take the CDP to identify their conflict resolution strengths as well as specific opportunities for development. Strongly recommended for supervisors, team leaders, HR staff, hiring managers, and frontline staff dealing with the public, clients, and donors. If you aspire to be a leader within your organization or community, this is a can’t-miss.
NLC trainer Ellen Nastir, M.Ed.,PCC, BCC, CPCC, teaches you skills, strategies and techniques that can increase success in your work place and leave your clients, customers and colleagues even more WOWed with their experience of you!
NFR (non fundraising related) courses can be applied to the 10-point maximum NFR courses on the initial CFRE certification and 5 point-maximum on the recertification application.
Multiple Registrant Discount
Receive 10% off each registration after the first(cannot be combined with any other discounts)
If you need special accommodations to participate in any of our classes or events, please contact us at 813-287-8779.
Visit the Registration & Payment Policies page for answers to many questions regarding payment, attendance, substitutions, cancellation, and refunds.