certificate in volunteer management

For information on the next offering please visit our current program schedule.

The Certificate in Volunteer Management offers a formalized approach to address issues in the field of volunteer management and teaches best practices relevant to today's volunteer manager.

This program is designed to meet the needs of the next generation of volunteer leaders.  The curriculum is designed by Hands On Network, the volunteer-focused arm of Points of Light Institute, and offers comprehensive information on effective volunteer management. 

Participants will receive the Florida Association for Volunteer Resource Management certificate upon passing all six modules.

Module ONE

Understanding Volunteering

This module lays the foundation of volunteer management.  It addresses current trends in volunteers, identifies the elements of a successful volunteer program, and discusses motivations of volunteers.

module TWO

Planning your Volunteer Program

This interactive module takes you through the steps required to effectively plan a volunteer program.  It identifies methods of conducting needs assessments, key elements to include in your volunteer program budget and discusses appropriate roles and purpose for your program volunteers.

module THREE

Recruiting and Placing Volunteers

In this module, you'll learn effective steps for volunteer recruitment and placement and plan how to improve these processes.  You'll also learn of local and national resources that can connect you to prospective volunteers for your agency.

module FOUR

Orienting and Training Volunteers

This module will help increase your knowledge of training volunteers to perform effectively and enjoyably, increase your comfort level in planning training for your volunteers and help you to develop plans for improving your volunteer training.

module FIVE

Supervising Volunteers

Volunteer supervision can be as time intensive as staff supervision.  This module will help you increase your ability to design and use volunteer supervision strategy, and design next steps for improvement of their supervision.

module SIX

Evaluating Your Volunteer Program

The last module addresses the evaluation of your current or growing program.  You should be able to increase your ability to plan, to evaluate and develop steps for a continual evaluation process.